Job profile

An exciting opportunity has arisen within our Property Care Team for a Maintenance & Voids Team Leader.

Tenant Services owns and manages over 5000 homes across Stroud District.  The Property Care Team provides repairs and maintenance services to our customers, enabling them to live in safe, compliant and well maintained properties.

We are seeking an enthusiastic individual, who is organised and has an attention to detail, is adaptable, and committed to delivering excellent customer service.

About the role

As a member of the Property Care Team you will  lead a maintenance team undertaking a variety of property repairs. Ensure the efficient delivery of the responsive repairs, ensuring that it is well-organised, customer focussed and cost effective and that a quality product is delivered. In line with performance targets and service standards, monitor performance and continuously improve service delivery. You will also be able identify the extent and scope of the reported defect/s, and produce work schedules for remedial works. 

About you

You will have proven experience of providing a similar role within the construction and maintenance industry.

You will also have experience in;

• Identifying the extent and scope of reported defect/s
• Preparing work schedules for remedial works
• Working subject to deadlines involving changing problems, circumstances or demand
• Working closely with the Health and Safety Team to ensure that safe systems of work are in place to mitigate risks and that the requirements of Health and Safety legislation are met
• Strong attention to detail
• Excellent communication skills

We are particularly interested in applicants who have experience of working within a local authority or social housing environment.  You will also need to demonstrate a real passion to provide excellent customer service.

In exchange for your expertise, experience and enthusiasm we provide a range of staff benefits, including:

• Exceptional pension scheme 18% Employer contribution
• Salary sacrifice schemes for Cycles and Electric Vehicles
• 23 days holiday per year rising to 26 days after 5 years service + bank holidays + Christmas and New Year shutdown
• Employee discount scheme available through CSSC
• The Council value the benefits volunteering can bring to others and for wellbeing. Therefore, the Council support up to 3 days per year that staff can use to Volunteer. Learning and development opportunities
• Employee wellbeing service

A full UK driving licence is essential. 

For an informal discussion, please contact Angela Carr, Maintenance & Voids Manager by email: angela.carr@stroud.gov.uk.

Please note that previous applicants need not apply.

It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.

Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children.  Safer recruitment practices are applied to all job vacancies.