Job profile

Our Community Services Team are looking to appoint a Business Support Officer to join our experienced team of administrators. The role involves:

• Providing administrative support to the Community Services Team.
• Being the first point of contact for members of the public enquiring about community alarms.
• Using the financial systems to raise Debtor invoices, Purchase Orders and taking payments.
• Maintaining and updating records to sustain accurate records.
• Being innovative to continuously evaluate current procedures.

The Business Support Team is a dedicated team providing administrative support ensuring the community alarm queries and accounts are processed efficiently and accurately.  In addition, the team undertakes support to the whole service to ensure effective running of the service.

The team are hard working, friendly and have a wealth of experience in training and sharing their wide array of knowledge.  This could be an ideal opportunity to learn/try something new.

The successful candidate would be an enthusiastic and conscientious team player who has excellent customer service skills. 

Benefits of working for us:

• As an employer, the council is committed to ensuring staff have a healthy workplace and has a strong commitment to the health and wellbeing of our staff. We apply a flexible approach to work with a hybrid working model available depending on job role, enabling staff to work from the office and from home depending on service delivery requirements. This role is able to work in a hybrid way.  The Council also offer flexi time.
• An office building that creates an environment that is steeped in history and is in a scenic location
• Exceptional pension scheme 18% Employer contribution
• Salary sacrifice schemes for Cycles and Electric Vehicles
• 23 days holiday per year rising to 26 days after 5 years service + bank holidays + Christmas and New Year shutdown
• Employee discount scheme available through CSSC
• The Council value the benefits volunteering can bring to others and for wellbeing. Therefore, the Council support up to 3 days per year that staff can use to Volunteer. Learning and development opportunities
• Employee wellbeing service

It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.

Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children.  Safer recruitment practices are applied to all job vacancies